Refund policy

We want you to love your NurseSox order. If something isn’t quite right, please email us at nursesox.support@gmail.com within 30 days of receiving your order and we’ll be happy to help.

To be eligible for a return, socks must be unused, unworn and returned in their original packaging. Please contact us before sending anything back so we can provide the correct return instructions.

If your order arrives damaged, faulty or incorrect, email us with your order number and a photo, and we’ll work with you to make it right.

Once a return is approved, refunds are sent back to your original payment method. Depending on your bank or payment provider, it may take a few days for the refund to appear.

For change-of-mind returns, return postage may be the customer’s responsibility.